Our Culture and Values

Our core values -- Integrity, Customer-Focus, Excellence, and Teamwork make a statement about where we've been, who we are today, and how we work together to achieve our mission. They connect us with the values of our customers and form the foundation for the basic principles that guide all CNO associates.

  • Integrity -- We hold the highest standards for ethics, fairness, and personal responsibility. We're honest and straightforward, showing unwavering consistency between words and actions. We operate within the letter and spirit of the law, complying with all laws, regulations, and company policies.
  • Customer-Focus -- We care deeply about our customers' financial well-being. We work together to meet their needs and deliver on our promises.
  • Excellence -- We act with urgency, recognizing that speed matters. We honor our commitments and take personal responsibility for our actions. We strive for excellence in our products, services, and business processes. We’re passionate about winning in the marketplace and embrace any change needed to do so.

  • Teamwork -- We win as a team, putting the enterprise ahead of any business unit, function, department, or individual interests. We value diverse teams that take ownership of work efforts and create an atmosphere of commitment, participation, and collaboration. We trust that our team members act in the best interest of CNO, and we have confidence in their capabilities and intentions.

We commit to these ideals to build enduring value for our shareholders, associates, business partners, and customers.